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05: The end of IT-innovation – the growth opportunity for Europe?

Breakout / Working Group
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IT innovations are limited to achieving attributes like “faster, better, easier and cheaper”. Societies are changing, and the ways of communications are being adapted to the new facts of life. Communities are the ones pushing the change via the worldwide global net. New worlds arise with new rules that are outside the legal framework. But do they also bring new growth? Does globalization make us even more dependent on licensers? By existing licensing models, do we finance growth only for markets outside of Europe? Copyright law will become part of the economic conflict between traditional and emerging economic powers. How and by what means can the European markets grow? Is open source the chance for Europe to regain a foothold in this competition? Confidence in the traditional strengths of Europe may be of help here, growing from branches in which Europe is leading the pack. We will deal with these and many other questions in our working group.


Institutsvorstand, Institut für Systems Engineering and Automation, Johannes Kepler Universität Linz Abstract
The breath-taking growth of the Information and Communication Technologies (ICT) makes them the essential motor and configurator of economy and society. The basis for this phenomenon is the synergetic and reciprocal support of the individual contributing fields together with the increasing replacement of other technologies (e.g. electromechanics) by software. This synergy involves technology (hardware, software, artificial intelligence), industry (especially the automotive industry), economy
(e-commerce), entertainment (iPod, Second Life), education (edutainment, e-learning) and the concomitant changes in our society. According to technological prophets the dramatic evolution of hardware (faster, smaller, cheaper) will still go on for many years and will further stimulate other domains.

An observable synergy is faster hardware enabling more complex programming language translators, as a consequence enabling more complex programs for the design of even more complex hardware (integrated circuits) which - closing the cycle - are the basis for faster hardware. Similarly in the so-called 'middleware' faster computers permit to include more services (network communication, user support, administration, access, and use of common software objects). This in turn reduces development cost and time together with improving quality, thus creating
further demand for middleware.

Faster software allows more detailed customer analysis, but also needs more storage and search capability. The prospect for even better customer understanding again stretches the current capabilities of hardware and software.
Constant innovation is the key to further growth of ICT. New inventions are born from identifying current deficiencies and needs, from recognizing and utilizing observed

emergence and from applying engineering creativity. Inventiveness is socially highly esteemed in Europe, the transformation of an invention into an innovation (which implies taking account of the technological, economic, and sociologic environment) is often lacking. We need the creation of completely new business approaches, enabled by advanced use of ICT. Examples are Amazon, e-bay, licensing of individual software components, use of micropayments, etc. Especially for small and medium enterprises (SMEs), which are the backbone of the European economy, an increased attention to innovation is necessary. The use of the internet for the exchange of immaterial goods offers a tremendous chances for small enterprises with niche-products.
The extrapolation of current trends allows some conservative predictions:

- Fast change of hardware technology effecting further (technical) speed-up of information processing,
- acceleration of business processes, especially by replacing manual handling by fully automatic processing (e-shopping, 7/24 shopping, automated order handling, etc.)
- global exchange of goods, ideas and services, a chance for niche-suppliers,
- acceleration of information acquisition via global, ubiquitarian access to data (and knowledge?), causing re-positioning training and educational processes (especially in schools of higher education and universities),
- changes to the concept of 'intellectual property' due to the 'damage-free' ability to clone information in a cut-and-paste fashion, leading both to pirate copies and plagiaries and to the open source movement,
- emergence of geographically distributed, globally networked groups as a result of user friendly 'social computing',
- increased inter-cultural and ethinic/religoius conflicts due to global networking, outsourcing of work, etc.

Europe has a good chance of utilizing these new media and technologies to its advantage. Especially small and medium enterprises with their low hierarchical depth and their proximity to their customers with respect to marketing and development can profit from this development. The preconditions are favourable, translation into effective use still needs support, also by governmental funding.
In today's ICT-landscape Peter Senge's Fifth Discipline establishes one of the keys
to success: systems thinking, supporting consideration of interdependencies, holism, attention to emergence, and concern about sustainability. Enterprises can profit from embracing systems thinking as an integrative discipline, which will enable them to quickly and effectively utilize synergies and emergence, leading them to inventions and innovations.

Trusting human ingenuity and creativity means not only that there is no end to ICT innovation, on the contrary, we are at the moment not able to appreciate the ramifications ICT will take us to, and the changes in economy and society we will experience.

But we need to support the enablers for an innovation economy. They are primarily intellectual property laws, tax codes, patent procedures, an ecology of innovation (W.A. Wulf, 2007) and the full utilization of all the creative and innovative brains Europe has.
Program Manager Emerging Technologies, IBM Austria, Vienna Abstract
- Definition of Free and Open Source Software:
- A development methodology
- A licensing model
- A voluntary collaboration between users, developers and business partners

- Open Source is an essential part of the  Open Computing' concept - a holistic view is required in order to understand the benefits and success of open source:
1. Open Standards - the critical pre-requisite for efficient and economic collaboration
2. Open architecture - the basis for establishing an ecosystem and reuse
3. Open Source - By publishing the source code the voluntary participation in the development process is enabled

- Consequences of OSS
- Significant impact for vendors of commercial software
- Increase in quality and quantity of OSS forces continuous improvements and new vale definition for commercial software
- Revenue model is shifting from a pure license model to a service-oriented model
- Increased opportunities in the OSS service environment (see also the success of the Indian service companies)

- IBM as a vendor for commercial software and one of the strongest proponents for open source in the industry:
- The relevance of the IBM software contributions to the overall success of the company: > 15 bill Dlr in 2006
- Sponsoring and active participation in open source projects:
- How does IBM deal with this obvious conflict of interests ?

- What sort of needs are actually covered by OSS ?
a. Developers - what motivates these people to devote their time and labor to community projects ?
- Is this only a temporary phenomena of our western society ?
b. Corporations: who offers OSS and who benefits from OSS ?
c. Enterprise: why would someone introduce OSS as part of the software solutions portfolio ?

- Almost all successful OSS projects see significant contributions (and influence) from commercial software vendors. There is however a range of possibilities in the motivation and the way these companies participate in the OSS landscape. A good illustration may be provided when we look at the following companies:
- RedHat
- NetScape
- IBM (with WebSphere and Apache)
- Eclipse

- Usage of OSS
- How many OSS projects are out there and which ones have any relevance at all ?
- Characteristics of an OSS project:
- What is a 'good' open source project ? - To evaluate OSS, one needs a different set of criteria (maturity, strength of community, etc)

- Concerns regarding the use of OSS
- What does an enterprise need to consider when introducing OSS ?
- Licensing / legal aspects (indemnification)

- Will OSS be relevant in the future ?
- Hybrid models of FOSS and commercial software
- Pre-requisites for OSS development in the application area
- How Ecosystems need to support each other
- Examples of great success stories in the application area:
- Moodle, Sakai
Leiter der Abteilung II.5 - Arbeit, Soziales, Gesundheit und Pensionen, Bundesministerium für Finanzen, Wien Abstract
The IT - Market shows tendency towards concentration and offers above all advantages for established companies. Open Source is self-sustaining, with an economic foundation that operates in a capitalistic manner because it increases (potential) competition. Open Source has put numerous IT market segments to test by becoming a credible alternative to some oligopolies and monopolies. Thus it has been a substantial factor for the decrease in software prices but has also supported IT innovation. It is a major trend and an economic stimulus. The open source business model offers a way of entering markets and solving customer problems in a very effective way, both from a control and an economic perspective. Open Source stands for availability of high-quality software, low cost and low barrier to entry, availability of customisation, local support services, vendor independence and flexibility. Open Source played a part in the development of the the World Wide Web and the infrastructure of dot-com companies; today it enables a majority of web servers, a majority of email deliveries, and many other businesses, organizations, and personal pursuits. Thus, its economic impact is to be numbered in many tens of Billions of Euros. Any improvement in technology that permits businesses to function more efficiently means the economy runs more efficiently. In this case, Open Source enables companies to spend less on software and to have better quality and more control over their software. The money that is saved on software doesn't disappear because the people and companies who save it spend it or invest it on things that are more important to them. And that's important to the economy.
Geschäftsführer, Raiffeisen Software Solution und Service GmbH, Wien Abstract
Information Technology changed our lives dramatically during the last 30 years. Productivity raised and the way we live and work changed substantially. As a consequence many jobs vanished and new ones appeared.

Information technology is the basis for the information society we are living in.

The most important IT innovations from a bird s eye view:

- The invention of the computer itself
- The introduction of the PC
- The Internet and mobile communication

The Personal Computer is a synonym for almost unlimited computing power for everyone at very low cost. According to  Moore s Law computing power doubled periodically. This fact changed our view on which kind of work is expensive and which one is cheap.

The existence of affordable computing power raised efficiency of companies as well as of individuals. Former limits for productivity and manpower are no longer valid.

The Internet on the other hand is a synonym for electronic communication everywhere for everyone at very low cost. Bandwidth leveraged during the past years while prices for communication fell. Bandwidth is not only available for companies but also for private households and even mobile.

The existence of cheap electronic communication is the technological basis for globalisation. Former limits for place and time are no longer valid. Nowadays individuals can have contact to communities almost everlasting.

In some years from now sufficient computing power and bandwidth will be available almost or completely for free.

One of the future effects on cheap communication will be the existence of virtual communities. The way how we work together will change substantially.

The bad news is that I can t see any upcoming IT innovations that have the power to have an impact on society. Innovation at the moment only means faster, better, simpler, cheaper. This is without any doubt an improvement but has no real impact on our behaviour.

Europe lost the IT industry to America long time ago and is now on the way to loose Communications industry to Asia. Lots of European companies (f.e. banking) are heavily dependent on large American IT companies like IBM and Microsoft.

Profits made in American and European markets are used to enter new markets like Asia. As a result European added value is transferred.

The good news is that there are some strong trends related to former innovations, especially to the Internet:

- The appearance of global online communities
- They are in my opinion not virtual because they exist of real people. But they are no more dependent on time, place or physics of the individual  an example is second life
- Open Source
- The interesting thing on Open Source is not  software for free but the existence of a global community of software producers
- I am not talking about Linux, JBoss or Apache  this products are very important - but I am talking of the millions of software developers all over the world
- Open Source is not primary a licensing model, but a paradigm how to produce software solutions in the future

In my personal vision software components will be for free and because of the vivid community they will be of better quality than actual licensed software. The added value will be assembling these components to individual IT-solutions.

This will cause traditional software companies to vanish. The new style software workers will be architects, designers and engineers. They will build individual software solutions cheap, fast and perfectly fitted to customers needs. Europe could be the place where these new kind of information workers live.

To be successful in this new world, know-how about the existence of the components, know-how to find the appropriate components and know-how on design and the way how to assemble the components will be necessary. A real chance for Europe to emancipate and succeed.

An important prerequisite is a generic integration architecture and norms. Europe should build this normative basis for integration and interoperation  this is even compatible to Europe s background and ability.

Europe should also become independent on IT security issues.

Therefore the most important chances for Europe are in my point of view:

- Open Source
- Online Communities
- IT Security
Seconded National Expert, IDABC Programme, Directorate-General for Informatics (DIGIT), European Commission, Brussels Abstract
The European Commission initiates, sponsors and manages many projects that deal with the OSS usage and the benefits of using OSS for the Information Society at large - and for European public administrations in particular.

Under IDABC (Interoperable Delivery of pan-European eGovernment Services to Administrations, Citizens and Businesses) and its predecessor programmes developed nearly a  tradition in promoting OSS in public administrations: the Open Source Observatory (OSO) on the IDABC website provides international news and best case examples from all over Europe. IDABC also takes up current Open Source related issues - mostly put forward by member states administrations - and publishes guidance on these topics. These studies investigate technical, economic, and increasingly organisational and legal question. The most well-known result is the European Union Public Licence (EUPL v 1.0) that has become the first OSS licence to be approved in January 2007 by the European Commission for the release of its own software.

Although the Commission does not have any legal competencies to determine software strategies for Europe, the i2010 Action Plan has indirectly provided new impulses to the deployment of OSS in European eGovernment. This leading policy document for the development of the Information Society in Europe devotes an entire chapter to the cross-border collaboration in complex IT-related projects. The Action Plan explicitly request" & the sharing of solutions and experiences across European administrations" and the implementation of supporting infrastructures. Public administrations face huge challenges when implementing eGovernment services in the light of the increasing complexity of cross-border collaboration and related legal requirements. OSS as a software development methodology and the framework of the open licences seem to fit well to these ideas.

The is also speculation about the potential consequences the investments of the public sector in OSS might generate. Recent socio-economic studies have registered a positive impact on European SMEs and have started to discuss an emerging European OSS- eco-system". This seems to support the clearly perceivable changes in the approach of public administrations towards OSS projects. Whereas in the beginning of this century the public sector used to concentrate on promoting best practice and left it to commercial contractors to work together with OSS communities, more and more European administrations now become active partners in OSS projects. They have discovered the advantages of OSS methodologies. In trying to adopt them to their own specific needs, they also have to open up to the OSS culture of working-together.

The presentation provides European examples.
Managing Director, Raiffeisen Software Solution und Service GmbH, Vienna Abstract
Strategic position

In the fields of basic software developments European IT has lost the competition against US. Therefore a monopolizing industry is a threat in the future, because potentially it leads to distortion to competition. Big IT players will be in a position to strongly influence competition by licence revenues and the connected pricing. Moroever they have unlimited economic power to acquire any innovation coming to market or dispose of high innovation budget to make the necessary steps internally.

For Europe these strategic dependencies are invisible unless something happens like in the energy sector during the past years. Efforts to regain independeny will take years.

The whole European finance sector alone wouldn't be able to react on a duplication of licence fees on operating system and database software. To change IT platforms requires investments of four to six years.


A possible approach could be to look at the software pyramid according to pyramid of needs by Maslow . Operating system, file system and database would be first level of the pyramid. These components are prerequisites for everything else. The logically next level would be office products that are used everywhere. The next level would be ERP systems and industry solutions.

Following this pyramid, the systems in the first level had to be pushed by open source initiatives. They are the basic needs of any PC. Starting from there the pyramid can be looked at level by level. The higher the application logic, the more probable is a licence model.

The most efficient outriders for that would be public administration sector and finance.

Specific initiatives adjusted between EC and national governments are more promising than sentences by EC regarding violation of antitrust laws.

Another field to think about is the education sector, particularly those products of the lowest pyramid level. To implement open source products in the fields of education, would not only meet manufacturers' neutrality but also influence in a medium-term investment behaviour.

To question copyrights and their effect, namely support monopoly building and force users to make investments that he no longer wants to make.
Tightened legal guidelines can commit to downward compatibility and achieve higher protection of investment. Especially if software products were extracted from service contracts, release of source codes would allow self-help, which above all would be very helpful to small and medium-sized software companies.


The goal is a long-term improvement from a European point of view. This would also lead to a balance of power between US and Europe and a better allocatation of future dependencies.

If you look at successful European industries (e.g. automobile industry, engineering etc), standardization plays an important role. This standardization today is essential for division of labour of European economy, for the strong supplying industry as well as for the distributed innovation power in the respective industry segments.

The combination of standardiztaion, quality standards and open source would change competitive positions, and a strong SMB sector similar to other industries could bring back a lot of added value to Europe. In particular the support of open source means an increase of regional added value.

Standardization of interfaces between the different areas or standardization of the rough logic business models are a beginning for orientation and allow future-proof developments. To initiate an overall process, the modus operandi had to be from whole to detail.

Thus probably 50% of today's licence fees could be transformed into European added value by simultaniously decreasing strategic dependencies decisively.

The basic needs, the software basis, should be transformed into licence-free products, because by this means access for everyone to IT community is granted. Competition only happens where it should happen.
Vice President and Distinguished Analyst, Gartner UK Limited, Egham Abstract
The increasingly powerful global communities and changes in societal behaviour arising from the consumerization of IT will lead to social and economic disruptions, which will affect the balance of power between the enterprise, technology providers, the individual and the state.

The consumerization of IT is a broad, integrative trend that not only reflects the growing importance of consumer IT purchases, but also affects the way enterprises are acquiring, using and managing consumer-grade technology. In many areas, consumer-grade technology (both products and services) is becoming "good enough" to meet enterprise requirements. This is encouraging enterprises to reconsider the traditional position on acquisition, management and deployment, leading to a position in which IT responsibilities will divide into a centrally controlled (enterprise-owned) model and a market-driven, user-selected model.
Gartner considers the consumerization of IT to be the single most impactive trend affecting the technology sector in the coming decade, but the impacts are both more subtle and more broadreaching than most observers originally imagined, and we have reached a tipping point. We are all consumers, and every enterprise - whether it interacts directly with end users or with other enterprises only - has employees who are also consumers, and who bring their experiences and expectations into the working environment on a daily basis.
For many years, technology providers have focused primarily on meeting the needs of business users - their predominant customer base - but this focus is now changing. Falling prices and broadening distribution have made technology a commodity that is accessible and affordable to consumers, to the extent that they now represent as large a global market as business users. As a result, providers (from semiconductor manufacturers through subsystems to complete devices) are starting to switch the focus of their innovation and product design toward the individual consumers.
As the impact of Moore's Law on a wide range of semiconductor devices makes them increasingly powerful and capable, manufacturers can deliver previously unachievable levels of ease of use. At the same time, falling prices enable the delivery of "appliances" - which seek to do one thing very well - without the market pressure to deliver multipurpose generic systems with their inevitable increased complexity and reduced ease of use. The increasingly pervasive communications infrastructure, especially the growth in wireless communications, is encouraging new acquisitions and delivery models for a growing range of content and services via the Web, further undermining traditional business models and buying behaviors.
The commoditization aspects of this trend, while significant, clearly are not the most disruptive.
Lower prices have enabled individuals to build ever-more complex "personal" infrastructures (for example, multiple PC ownership within the household, the rise of home networks and the reality of multiple interconnected devices in the home). Ownership of IT and communications devices is moving inexorably from enterprises toward individuals and an era of truly personal computing. As a result of this transition, within the enterprise, the tension is rising steadily between traditional corporate IT functions and individuals over the integration of their personal infrastructure with that of the enterprise. However, this (when you say this, are you referring to commoditization?) is not just about devices. The rise of "Web 2.0," wherein users are exploiting a broad array of options, opportunities, content and services in the form of "mashups," has created an open market of capabilities available to all and that is outside the control of the corporate IT function.
At a broader level, access to and acceptance of the new technology is enabling the formation of powerful communities, which are no longer constrained by geography. And the diversity of rich media, such as instant messaging, e-mail, video and the use of content sharing and social networking sites, is allowing interaction and collaboration in new ways. The extent and speed of the changes in social interaction that are occurring far exceed anything that has been seen in previous technological introductions. For a growing section of the user base, especially the "digital natives" (the younger generations who have grown up with digital technology), technology has now become the foundation of their societal interactions. We are moving from mere commoditization toward the socialization of IT. In the longer term, the growing power of low-cost devices could enable the automation of ever-more-complex business processes, thereby threatening to disintermediate increasingly skilled workers, who might realistically have expected their education and skills to protect them from the job migration that has befallen their less-skilled colleagues.
Such a transition from a focus on the technology and infrastructure toward an increasing focus on the usage and impact of technology deployment is consistent with long-term changes noted in previous long-term technology disruptions.

Why Should You Care?
The combination of affordable devices, low-cost communications, widespread ownership and growing diversity of content (including services and applications) destabilizes the existing balance of power between the enterprise, technology providers, the user and the state. Basic assumptions about technology scarcity and uniqueness are no longer valid. These changes are undermining existing business models by affecting how individuals choose to interact with each other and organizations. It also impacts the expectations that individuals have as employees, because they now routinely own and control their own "IT infrastructure" and increasingly expect to be able to use this and integrate it into their employers' extended environment. An increasing ability and willingness to communicate and collaborate in globalized virtual communities is creating the potential to drive a wide range of issues (such as environmental and social concerns) higher on the business agenda. At the same time, changing attitudes and expectations relating to the role of employment in the work style/lifestyle balance and the threat of skills disintermediation through automation will sow the seeds of significant social (and economic) disruption in the coming years for business and government alike.

Key Issue: What External Forces Are Driving the Consumerization of IT?
Understanding the external forces that are driving change is critical to strategic planning. Research in this area will focus on the scope, scale and timing of external drivers, and how we believe they will contribute toward the development of the overall trend. High-level analysis, including review of historical changes, geographical differences, social, behavioral and cultural developments, will be included.

Key Issue: How Will the Consumerization of IT Impact Technology Providers, Businesses and Governments?
As external forces impact and undermine the stability of the overall business and regulatory environment, an understanding of the cause and effect of external drivers on the stability and effectiveness of existing business models and regulatory regimes becomes an important factor in strategic planning. Research in this area will focus on the timing and extent of changes in technology, usage, and employee and societal behavior - brought about by the overall trends in the enterprises and by regulations - taking into account geographical divergence and specific vertical market impacts. Impacts across the full supply chain - from supplier through distribution to user organization (or individual) - will be considered. Research in this area will complement analysis in associated areas as the growing impact of the consumerization of IT enables other issues to be more effectively promulgated, such as growing environmental concerns and social disruption as a result of job migration/disintermediation.

Key Issue: How Can IT Managers and Business Leaders Manage the Impact of the Consumerization of IT on Their Business and Operating Models?
At an enterprise level, strategies must be developed and decisions made as a result of external forces and changing market conditions. Research in this area will focus on the options available to decision makers (with due account made to geography, culture, enterprise personality and market segment, including user organizations and technology providers), with a pragmatic assessment of the likely outcomes and effectiveness, both at an operational level as well as the overall impact on business success. As the trend develops further, Gartner expects to introduce case studies and highlight best practices in these areas.

Key Issue: How Will the Consumerization of IT Impact the Social Relationship and Interactions Between Individuals, Enterprises and Governments?
Historically, IT within the enterprise has been directed at automating transaction-oriented business processes. But the focus is increasingly becoming one of supporting social interactions between individuals (and customers, partners, suppliers and distributors). Communities and social interactions are critical facets of human behavior, and the role of IT in facilitating these relationships without geographical constraints is a major societal transformation. Research in this area will examine the role of IT, the implications for businesses and the traditional role of IT within the enterprise.

Key Issue: What New Opportunities Will Arise From the Consumerization of IT?
As disruptive change undermines existing business models, new models will emerge and take their place. Research in this area will focus on identifying the early indicators and tipping points that we believe will enable new opportunities to emerge and prosper. While we expect changes to occur with great speed and frequency, we hope to isolate underlying trends and thereby identify the mainstream from the niche developments, and profile successes (and failures) as they develop.
Testing Director, Standardization Development Research Center, China Electronics Standardization Institute (CESI), Beijing Abstract
In the first place, Chinese organizations related to OSS are briefly introduced; current development and application status of OSS in china is outlined by statistical data from COPU.

Software license system has become a hotspot in recent years; a lot of workshop and seminar have been hold in China. Without giving any concrete results, some rough material about Chinese research activities regarding software license system and IP protection is provided.

As to direction of Chinese IT industry, some new opportunities for OSS are emerging, such as e-Government construction and government support for domestic software vendors. The e-Government Interoperability Framework is getting more and more attention, which may lead to open standards and OSS. In China, domestic software is closely connected to OSS; growth of domestic software may bring better eco-system for OSS.

Next, Chinese efforts and achievements related to OSS standardization are introduced. Major working platform includes Standard Work Group, North-East Asian OSS Promotion Forum, and National Technologies R&D Program supporting projects.

At last, some advantages of each side regarding OSS development are listed; ways and means of bilateral cooperation are suggested.
Mitglied des Vorstands, Future Network, Wien Chair
Manager, PwC PricewaterhouseCoopers Österreich, Wien Coordination

Dipl.-Ing. Dr. techn. Gerhard CHROUST

Institutsvorstand, Institut für Systems Engineering and Automation, Johannes Kepler Universität Linz

  Pennsylvania, USA (Computer Science, MS.)
1959-1965 Studium an der Technischen Universität Wien (Nachrichtentechnik, Dipl.-Ing), sowie der University of
  Mikroprogrammierung, Compilerbau, Software-Entwicklungsumgebungen, Koordination
1966-1991 IBM Laboratorium Wien: Forschung/Entwicklung (Formale Definition von Programmiersprachen, PL/I,
1975 Doktorat an der Technischen Universität Wien
1980 Habilitation an der Johannes Kepler Universität Linz
  Vorgehensmodelle, Software-Entwicklungsumgebungen, Computer Assisted Cooperative Work, Systemtheory
  und Systemlehre, Menschliche und kulturelle Aspekte der Softwaretechnik)
seit 1992 Professor für Systems Engineering und Automation, Johannes Kepler Universität Linz (Software Engineering,


Program Manager Emerging Technologies, IBM Austria, Vienna

since 1971 has worked with IBM in several international roles in Europe
 His current role is Program Manager for jStart Emerging Technologies, where he assists customers all over Europe in the adoption of new technologies, focusing on Web Services, SOA and Autonomic Computing as well as OSS, Ajax and Web 2.0 technologies.
1999 joining the UK Hursley Laboratories
since 2004 performs this function from his home town Vienna, Austria

Mag. Richard GAUSS

Leiter der Abteilung II.5 - Arbeit, Soziales, Gesundheit und Pensionen, Bundesministerium für Finanzen, Wien

  Diplomarbeit zum Thema "Die Pensionsversicherung - künftige Probleme - mögliche Lösungen"
1981-1986 Studium der Volkswirtschaftslehre an der Johannes Kepler Universität Linz
seit 1987 Bundesministerium für Finanzen
seit 2002 Abteilungsleiter

Mag. Georg HAHN

Geschäftsführer, Raiffeisen Software Solution und Service GmbH, Wien

1981-1985 Studium der Betriebsinformatik an der Universität Wien
1980-1981 Sachbearbeiter für Europabuchungen, Assistent des Marketingleiters; Airtour Austria
1985-1987 Vertriebs- und Marketingbeauftragter für Büroautomations- und Kommunikationstechnik; Software - Management
  Nixdorf Computer
1987-1990 Systemberater relationale Datenbanken und UNIX, Projektleitung Retailbankensystem für Volksbanken;
1990-1996 Projekt- und Teamleitung der UNIX basierten Retailbankenlösung für Raiffeisen - RACON-Bank
1996-2001 Vorstand Technik der Netway Communications AG
1997-2003 Präsident und Stiftungsrat, Internet Service Providers Austria (ISPA)
1998-2001 Beiratsvorsitzender, Österreichische Web Analyse (ÖWA)
2002-2006 Geschäftsführer der Raiffeisen Informatik GmbH
seit 2006 Geschäftsführer der Raiffeisen Software Solution und Service GmbH

Ph.D. Barbara HELD

Seconded National Expert, IDABC Programme, Directorate-General for Informatics (DIGIT), European Commission, Brussels

 Barbara Held presently works as Detached National Expert at the European Commission Programme for "Interoperable Delivery of pan-European eGovernment Services (IDABC)". She is responsible for the IDABC projects promoting on Open Source Software (OSS) in public administration - including a project for a European OSS Repository. She also coordinates the programme s activities on Open Document Exchange Formats.
 Being a Desk Officer at the German Federal Ministry of the Interior in Berlin, Barbara Held formerly served at the German Government s Coordination and Advisory Board for IT in the Administration (KBSt), responsible for software strategy and OSS policy.
 She holds a PhD in mass communication sciences from Free University Berlin.

Ing. Mag. Hartmut MÜLLER

Managing Director, Raiffeisen Software Solution und Service GmbH, Vienna

 Studium der Sozial- und Wirtschaftswissenschaften an der Universität Wien
 Systemberater bei Nixdorf Computer Österreich
1991 Geschäftsführer des Raiffeisen Rechenzentrums (heute: Raiffeisen Informatik)
1995 Leitung der Raffeisenbanken-Services in der Raiffeisenlandesbank NÖ-Wien
1999 Vorstandsvorsitzender der Datus AG Deutschland
2001 Geschäftsführer der Raiffeisen Informatik, verantwortlich für die Geschäftsbereiche Raiffeisenbanken und Finanzdienstleister
2013 Geschäftsführer der Raiffeisen Software Solution


Vice President and Distinguished Analyst, Gartner UK Limited, Egham

 Joined Gartner in March 1997 from GPT Limited, where he was Director of Marketing with their Payphones group (4 years). Prior to GPT he held a variety of marketing oriented roles with both software and hardware vendors (Santa Cruz Operation Ltd, Channel Marketing Manager, 7 years, 7 years with Logica Limited as Consultant) undertaking a wide range of client-based consultancy and market research in the IT and telecommunications sectors.

Ph.D. Qian XIE

Testing Director, Standardization Development Research Center, China Electronics Standardization Institute (CESI), Beijing

 Holds Ph.D. degree from Institute of Software, Chinese Academy of Sciences. He is a Testing Director of fundamental software interoperability Test in China Electronics Standardization Institute (CESI), a nonprofit institution engaged in standardization and conformity assessment activities in the field of electronic information technologies. Authorized by government competent departments, CESI organizes to develop national and industrial standards for electronic information technologies based on the principle of consensus and transparency, and to participate in the international standardization activities in the field of electronic information technologies to safeguard legitimate national interests.
 He participates in China Linux Standardization Work Group as an independent technical expert, and is in charge of standard architecture research.
 Besides Linux and Open Source Software standardization, his research interests also include Linux internationalization. He has worked as a general designer and a principal developer on a Linux localization project for Chinese ethnic minorities, which produced Tibetan, Mongolia, and Uigur Linux distributions.

Technology Forum

show timetable


10:00 - 23:00Presentation of the three Christian Doppler Laboratories concerning allergiesCulture
10:00 - 12:00Technology brunch hosted by Tiroler ZukunftsstiftungSocial
13:00 - 13:20Welcome addressPlenary
13:20 - 14:00OpeningPlenary
14:00 - 16:00Global warmingPlenary
16:30 - 18:15The frontiers of science [in cooperation with the Institute of Science and Technology Austria]Plenary
20:00 - 21:30Looking insidePlenary
21:30 - 23:30Reception hosted by Alcatel-Lucent AustriaSocial


09:00 - 18:00Junior Alpbach - Science and technology for young peopleBreakout
09:00 - 14:30Working Group 01: The risk and the new - 'risk governance'Breakout
09:00 - 14:30Working Group 02: The changing industrial landscape  challenges, opportunities, strategiesBreakout
09:00 - 14:30Working Group 03: Climate change and risk governance - the role of research, science and innovationBreakout
09:00 - 14:30Working Group 05: New initiatives and models of the 7th EU Framework Programme on Research to enhance European competitiveness - European technology platforms from the Austrian and the European points of viewBreakout
09:00 - 14:30Working Group 05: The end of IT-innovation - the growth opportunity for Europe?Breakout
09:00 - 14:30Working Group 06: The impact of climate change on mobility - challenges for infrastructure and private transportBreakout
09:00 - 14:30Working Group 07: Design by nature - nature's contribution to industrial progressBreakout
09:00 - 14:30Working Group 08: Smart WellbeingBreakout
09:00 - 14:30Working Group 09: The five sensesBreakout
09:00 - 14:30Working Group 10: Technology transfer in European regionsBreakout
09:00 - 14:30Working Group 11: The phenomenon of Second Life - the creation of a new world?Breakout
09:00 - 18:00Ö1 Children's University Alpbach - Science and technology for kidsBreakout
09:30 - 15:30Special event: Bulgaria and Romania as partners in EUropean science and researchBreakout
15:00 - 16:30Regions and global competitionPlenary
16:30 - 18:00The future - dream or realityPlenary
18:30 - 20:00The five sensesPlenary
20:00 - 23:30Reception hosted by the Province of Lower AustriaSocial


09:00 - 10:00What changed?Plenary
10:00 - 11:00SecurityPlenary
11:30 - 12:00Junior Alpbach and Ö1 Children's University Alpbach 2007Plenary
12:00 - 13:00Science & technology, entrepreneurship & societyPlenary
13:00 - 13:20A look back and a view aheadPlenary
13:20 - 14:30Reception hosted by Microsoft AustriaSocial