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Partner Session 06: The Helping Hand – Changing Roles of Health Professionals in a Modern Healthcare System

Hotel Böglerhof
Partner / Working Group
english language

Epidemiological and societal developments do not only necessitate organisational changes in the health system, but also call for adapted and new roles for those professionals working in it. What do I need to do today as a general practitioner, nurse, social worker or therapist in order to be able to answer adequately to the needs of the people? Do we need new professions or other forms of organisation? Together with representatives from different professions we will discuss these topics in small groups and in plenary and present innovative solutions.


Chief Executive Officer, Caritas Vienna
General Practitioners Trainee, JAMÖ - Young General Practitioners in Austria, Vienna
Technical Consultant, Division of Health Systems and Public Health, WHO Regional Office for Europe, Copenhagen
Nursing and Patient Advocate, Vienna

Mag. Alexander BODMANN

Chief Executive Officer, Caritas Vienna

1996-1997 Controller, Schöller Bank, Vienna
1997 Business Administration & Management, Social Policy, Vienna University of Economics and Business Administration, Vienna
1998-2001 Director Controlling & Finance, CARITAS, Vienna
2001-2003 Director, "Kinderheim am Himmel" (home for handicapped children), Caritas, Vienna
2003-2007 Head of Department, Home Care Services, Caritas, Vienna
2004 Mediation and Conflict Management, Vienna Bildungsmanagement, Vienna
since 2007 Chief Executive Officer, Caritas, Vienna
2015-2019 Treasurer; Caritas Internationalis, Rome

Dr. med. univ. Sebastian HUTER

General Practitioners Trainee, JAMÖ - Young General Practitioners in Austria, Vienna

2007-2014 Medical Degree, Medical University of Vienna
2012-2013 Board Member, AMSA - Austrian Medical Students Association
since 2012 Board Member, JAMÖ - Association of Young General Practitioners in Austria
2013-2014 Exchange Year, Aarhus Universitet, Aarhus
since 2014 GP Trainee, Salzburg

Margrieta LANGINS

Technical Consultant, Division of Health Systems and Public Health, WHO Regional Office for Europe, Copenhagen

2002-2004 CUSO Canada Community Organizer, The Eastern Indonesian Legal Aid Clinic
2005 CUSO Canada Research Assistant and Translator, INFID - Indonesian NGO Forum for International Development
2006 Project Manager, The 519 Community Center & XVI International AIDS Conference
2007-2008 Research Assistant, CPHS - Comparative Program on Health and Society, University of Toronto
2008 Weeneebayko General Hospital
2008-2014 Registered Nurse, Respiratory and General Medicine Ward, The Hospital for Sick Children
2010-2011 Registered Nurse, Dermatology Clinic, The Hospital for Sick Children
2011 Teaching Assistant and Lecturer, Global Child Health Program, The Hospital for Sick Children
2013-2014 Center for Global Child Health Clinical Nursing Research Coordinator, The Hospital for Sick Children
since 2013 Division of Health Systems and Public Health, World Health Organization Regional Office for Europe phil. Sigrid PILZ

Nursing and Patient Advocate, Vienna

 Studium der Erziehungswissenschaften und Psychologie, Universität Innsbruck
1980-1985 Mitarbeiterin und Leiterin eines Jugendzentrums für benachteiligte Jugendliche, Innsbruck
1985-2012 Leiterin, Abteilung für Internationale Familien- und Jugendpolitik, Bundesministerium für Soziale Sicherheit und Generationen, Wien
seit 1985 Lektorin, Institut für Erziehungswissenschaften, Universität Innsbruck
2001-2012 Grüne Gesundheitspolitikerin, Wiener Landtag und Gemeinderat, Gesundheitssprecherin der Wiener Grünen, Initiatorin von zwei gemeinderätlichen Untersuchungskommissionen in Wien
seit 2012 Wiener Pflege-, Patientinnen- und Patientenanwältin

Health Symposium

show timetable


17:00 - 17:45OpeningPlenary
17:45 - 19:00Health Policy between the Nanny State and NeoliberalismPlenary
20:00 - 23:00ReceptionSocial
20:30 - 21:30Young Talents - Crazy LadyCulture


09:00 - 10:30Two-tier Medicine - An Insidious Inequality?Plenary
11:00 - 11:45The Social Determinants of our HealthPlenary
11:45 - 12:30Health Care Pioneers against Inequality - Introduction to the Themes and Players in the Breakout SessionsPlenary
14:00 - 17:00Breakout Session I.01: HomelessStreetwork - Unbureaucratic Medical Provision for the HomelessBreakout
14:00 - 17:00Breakout Session I.02: HPSS - Health Promoting Secondary Schools in IcelandBreakout
14:00 - 17:00Breakout Session I.03: AmberMed - Medical Help for the UninsuredBreakout
14:00 - 17:00Breakout Session I.04: Doctors for a Healthy Environment: Environmental Justice and PreventionBreakout
14:00 - 17:00Breakout Session I.05: Health-E-Net - Remote Medical Second Opinions as a Tool for Equity in Access to HealthcareBreakout
14:00 - 17:00Breakout Session I.06: Healthacross in Practice - Cross-border Access to the Healthcare Systems in Lower Austria and South BohemiaBreakout
14:00 - 17:00Breakout Session I.07: Niko-TeenBreakout
14:00 - 17:00Breakout Session I.08: SALTO - SALzburg Together against ObesityBreakout
14:00 - 17:00Breakout Session I.09: LIGA - The Voice for Child and Youth Health in AustriaBreakout
14:00 - 17:00Breakout Session I.10: Community Clinic Volunteers Fighting Austerity Measures Causing Deaths of Patients in GreeceBreakout
14:00 - 17:00Breakout Session II.01: What Do I Have?Breakout
14:00 - 17:00Breakout Session II.02: IT-based Medical Care for Chronic Illnesses for Large Population SegmentsBreakout
14:00 - 17:00Breakout Session II.03: MyMind - Accessible, Preventative Mental Health Care for AllBreakout
14:00 - 17:00Breakout Session II.04: Refugee Open Ware - Rapid and Low-Cost Prosthetics for War-Wounded RefugeesBreakout
14:00 - 17:00Breakout Session II.05: Video Interpreting in the Health Care SystemBreakout
14:00 - 17:00Breakout Session II.06: Esperity - Connecting Cancer Patients and Improving Their Quality of LifeBreakout
14:00 - 17:00Breakout Session II.07: Open Innovation in Science - Crowd Sourcing in Health ResearchBreakout
14:00 - 17:00Breakout Session II.08: Pathways for Change: An Engagement Journey with IntentionBreakout
14:00 - 17:00Breakout Session III.01: Transcultural Outpatient Clinic for Children and Young People at the University Clinic Hamburg EppendorfBreakout
14:00 - 17:00Breakout Session III.02: We Accompany Health - For Female Migrants with Low Socio-Economic StatusBreakout
14:00 - 17:00Breakout Session III.03: Hemayat - Care of Torture and War SurvivorsBreakout
14:00 - 17:00Breakout Session III.04: projektXchange - Exchange Turns Strangers into FriendsBreakout
14:00 - 17:00Breakout Session III.05: MiMi - With Migrants for MigrantsBreakout
14:00 - 17:00Breakout Session IV.01: "I Wasn't Prepared for That" - The Voice for Family CarersBreakout
14:00 - 17:00Breakout Session IV.02: Child Hospice Network - Support for Terminally Ill Children and their FamiliesBreakout
14:00 - 17:00Breakout Session IV.03: Early State of the Art Autism Therapy for Better Chances of Development and InclusionBreakout
14:00 - 17:00Breakout Session IV.04: Ethics at the Sick Bed - We Reach Difficult Decisions TogetherBreakout
14:00 - 17:00Breakout Session IV.05: The Globalisation of Care - Ageing in the PhilippinesBreakout
14:00 - 17:00Breakout Session IV.06: Holistic Care for the Dying in Rural AreasBreakout
14:00 - 17:00Breakout Session IV.07: Down Syndrome Albania FoundationBreakout
14:00 - 17:00Brekout Session II.09: How a Community Participates in Deciding the Health Care it WantsBreakout
17:30 - 20:00Reception on the HillSocial


04:30 - 08:00Sunrise Hike with Peter Habeler to GratlspitzSocial
09:00 - 10:45Ideas against Inequality - Presentation of the Findings of the Breakout SessionsPlenary
11:15 - 12:50Tackling Health Inequality in the European UnionPlenary
12:50 - 13:00Summarising RemarksPlenary
13:15 - 14:45Health Talk: Throw-away Society - Who is Responsible?Social
15:30 - 17:00Partner Session 01: Primary Health Care - Daring to Change or Just More of the Same?Partner
15:30 - 17:00Partner Session 02: Equality of Opportunity in Healthcare - Tyrol vs. Vienna.Partner
15:30 - 17:00Partner Session 03: Healthcare Hotline - 24 Hours of Effective HelpPartner
15:30 - 17:00Partner Session 04: The Limits of the Welfare State - Charity as a SolutionPartner
17:30 - 19:00Generation Couch Potato - Alternatives to Finger-WaggingSocial
17:30 - 19:00Partner Session 05: Health Care in Danger - Violence Against Health Care Workers Must EndPartner
17:30 - 19:00Partner Session 06: The Helping Hand - Changing Roles of Health Professionals in a Modern Healthcare SystemPartner