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Partner Session 01: Primary Health Care – Daring to Change or Just More of the Same?

Hotel Böglerhof
Partner / Working Group
german language

Reorganisation of the primary health care and its structures is the dominating issue in Austrian health care politics. Which tasks and which role should primary care take on in the future? How can its effectiveness be improved? Which lessons can be learned from other countries?

Which aspects should be defined centrally and which can, or even must, be defined regionally according to special local needs and conditions? This discussion will identify essential prerequisites and define standards leading to recommendations for those in duty to decide and implement.


International Health Policy Expert, Berlin Key Note
Spokesperson, Lower Austrian Patient Advocate, St. Pölten
President, ÖGKV - Nurses Association of Austria, Vienna
Director for Partner Affairs and Health Promotion, OÖGKK - National Health Insurance Fund of Upper Austria, Linz
First Deputy Head, Federal Group of Self-Employed Doctors, Austrian Medical Chamber; Vice-President, Medical Chamber of Carinthia, Klagenfurt
Publisher, ÖKZ - Das österreichische Gesundheitswesen; Editor-in-Chief, Qualitas, Schaffler Verlag GmbH, Graz Chair

Dipl.-Pol. MPH Harvard Sophia SCHLETTE

International Health Policy Expert, Berlin

since 2013 Lead, Knowledge Management, Stiftung Gesundheit - Public Health Foundation, Hamburg
since 2013 Founder, Lead Consultant, Health Systems Knowledge Management (freelance)
2012-2013 Senior International Advisor, KBV - National Association of Statutory Health Insurance Physicians, Berlin
2011-2012 International Coordinator, GBA - Federal Joint Committee, Berlin
2009-2010 Senior International Advisor, Kaiser Permanente Institute for Health Policy
2002-2011 Senior Expert Health Policy, Bertelsmann Stiftung
1999-2001 Congressional Staff, Deutscher Bundestag - German Parliament
1989-1998 Health Programme Manager positions with UNICEF, WHO, DSE, IGES, GFA


Spokesperson, Lower Austrian Patient Advocate, St. Pölten

 Studium der Rechtswissenschaften, Universität Wien
1987 Tätigkeit in der Gesundheitsverwaltung des Landes Niederösterreich
seit 1999 NÖ Patientenanwalt
1999-2013 Bestellung zum Patienten- und Pflegeanwalt Niederösterreich
 Lehrauftrag, Medizinische Universität Wien; Donau-Universität Krems
seit 2000 Sprecher der Patientenanwälte Österreichs


President, ÖGKV - Nurses Association of Austria, Vienna

1977 Abschluss, Ausbildung zum Gehobenen Dienst für Gesundheits- und Krankenpflege, Wine
  Projektbegleitung, Thema Hauskrankenpflege, Mobile Pflege, Gesundheits- und Krankenpflege in Erstversorgungseinrichtungen von Akutspitälern, Wien
seit 1977 Berufspraxis, Schwerpunkt Unfallchirurgie, Kardiologie und Pflege in Operationsaal, Wien
2007 Wahl zur Präsidentin, ÖGKV - Österreichischer Gesundheits- und Krankenpflegeverband, Wien
seit 2008 Vorsitzende, Österreichische Pflegekonferenz, Wien
seit 2007 Präsidentin des Österreichischen Gesundheits- und Krankenpflegeverbands, ÖGKV, Vorsitzende der ÖPK-Österreichischen Pflegekonferenz, Wien

Mag. MPM Franz KIESL

Director for Partner Affairs and Health Promotion, OÖGKK - National Health Insurance Fund of Upper Austria, Linz

1970-1978 Bundesrealgymnasium, Rohrbach
1981-1986 Studium, Rechtswissenschaften; neben der Tätigkeit bei Oberlandesgericht Linz
1987 Rechtspraktikant, diverse oberösterreichische Gerichte
seit 1988 Angestellter, OÖGKK - Oberösterreichische Gebietskrankenkasse
seit 1991 Abteilungsleiter, OÖGKK - Oberösterreichische Gebietskrankenkasse
seit 2008 Ressortdirektor, Vertragspartnerangelegenheiten und Gesundheitsförderung, OÖGKK - Oberösterreichische Gebietskrankenkasse
2011-2012 Ausbildung, MPM - Master of Public Management


First Deputy Head, Federal Group of Self-Employed Doctors, Austrian Medical Chamber; Vice-President, Medical Chamber of Carinthia, Klagenfurt

1980 Promotion, Karl-Franzens-Universität Graz
1980-1983 Turnus, Landeskrankenhaus Villach
seit 1983 Arzt für Allgemeinmedizin
1984 Eröffnung, Ordination, Weißenstein
seit 1984 Kassenvertrag
seit 1984 Hausapothekenreferent und Referent für Vorsorgemedizin
 Leiter, Referat für niedergelassene Ärzte für Allgemeinmedizin
 Vizepräsident, Ärztekammer für Kärnten
seit 1999 Kurienobmann, Kurie niedergelassene Ärzte
 Obmann, Bundessektion Allgemeinmedizin, Österreichische Ärztekammer
seit 2007 1. stv. Obmann, Bundeskurie niedergelassene Ärzte der Österreichischen Ärztekammer


Publisher, ÖKZ - Das österreichische Gesundheitswesen; Editor-in-Chief, Qualitas, Schaffler Verlag GmbH, Graz

 Studium, Epidemiologie und Mikrobiologie, Graz und Salzburg
 Entwicklungshelfer, Wissenschaftler, Vorstandsassistent, QM
 Abteilungsleiter, Geschäftsführer, Sachverständiger, Moderator, Vortragender, Berater, Trainer, Publizist und Verleger im Gesundheitswesen
 Herausgeber, ÖKZ - Das österreichische Gesundheitswesen
 Chefredakteur, QUALITAS - Zeitschrift für Qualität und Entwicklung in Gesundheitseinrichtungen
 Geschäftsführer, Schaffler Verlag GmbH
 Beteiligung an der Gründung, G-I-N Guidelines International Network;;;

Health Symposium

show timetable


17:00 - 17:45OpeningPlenary
17:45 - 19:00Health Policy between the Nanny State and NeoliberalismPlenary
20:00 - 23:00ReceptionSocial
20:30 - 21:30Young Talents - Crazy LadyCulture


09:00 - 10:30Two-tier Medicine - An Insidious Inequality?Plenary
11:00 - 11:45The Social Determinants of our HealthPlenary
11:45 - 12:30Health Care Pioneers against Inequality - Introduction to the Themes and Players in the Breakout SessionsPlenary
14:00 - 17:00Breakout Session I.01: HomelessStreetwork - Unbureaucratic Medical Provision for the HomelessBreakout
14:00 - 17:00Breakout Session I.02: HPSS - Health Promoting Secondary Schools in IcelandBreakout
14:00 - 17:00Breakout Session I.03: AmberMed - Medical Help for the UninsuredBreakout
14:00 - 17:00Breakout Session I.04: Doctors for a Healthy Environment: Environmental Justice and PreventionBreakout
14:00 - 17:00Breakout Session I.05: Health-E-Net - Remote Medical Second Opinions as a Tool for Equity in Access to HealthcareBreakout
14:00 - 17:00Breakout Session I.06: Healthacross in Practice - Cross-border Access to the Healthcare Systems in Lower Austria and South BohemiaBreakout
14:00 - 17:00Breakout Session I.07: Niko-TeenBreakout
14:00 - 17:00Breakout Session I.08: SALTO - SALzburg Together against ObesityBreakout
14:00 - 17:00Breakout Session I.09: LIGA - The Voice for Child and Youth Health in AustriaBreakout
14:00 - 17:00Breakout Session I.10: Community Clinic Volunteers Fighting Austerity Measures Causing Deaths of Patients in GreeceBreakout
14:00 - 17:00Breakout Session II.01: What Do I Have?Breakout
14:00 - 17:00Breakout Session II.02: IT-based Medical Care for Chronic Illnesses for Large Population SegmentsBreakout
14:00 - 17:00Breakout Session II.03: MyMind - Accessible, Preventative Mental Health Care for AllBreakout
14:00 - 17:00Breakout Session II.04: Refugee Open Ware - Rapid and Low-Cost Prosthetics for War-Wounded RefugeesBreakout
14:00 - 17:00Breakout Session II.05: Video Interpreting in the Health Care SystemBreakout
14:00 - 17:00Breakout Session II.06: Esperity - Connecting Cancer Patients and Improving Their Quality of LifeBreakout
14:00 - 17:00Breakout Session II.07: Open Innovation in Science - Crowd Sourcing in Health ResearchBreakout
14:00 - 17:00Breakout Session II.08: Pathways for Change: An Engagement Journey with IntentionBreakout
14:00 - 17:00Breakout Session III.01: Transcultural Outpatient Clinic for Children and Young People at the University Clinic Hamburg EppendorfBreakout
14:00 - 17:00Breakout Session III.02: We Accompany Health - For Female Migrants with Low Socio-Economic StatusBreakout
14:00 - 17:00Breakout Session III.03: Hemayat - Care of Torture and War SurvivorsBreakout
14:00 - 17:00Breakout Session III.04: projektXchange - Exchange Turns Strangers into FriendsBreakout
14:00 - 17:00Breakout Session III.05: MiMi - With Migrants for MigrantsBreakout
14:00 - 17:00Breakout Session IV.01: "I Wasn't Prepared for That" - The Voice for Family CarersBreakout
14:00 - 17:00Breakout Session IV.02: Child Hospice Network - Support for Terminally Ill Children and their FamiliesBreakout
14:00 - 17:00Breakout Session IV.03: Early State of the Art Autism Therapy for Better Chances of Development and InclusionBreakout
14:00 - 17:00Breakout Session IV.04: Ethics at the Sick Bed - We Reach Difficult Decisions TogetherBreakout
14:00 - 17:00Breakout Session IV.05: The Globalisation of Care - Ageing in the PhilippinesBreakout
14:00 - 17:00Breakout Session IV.06: Holistic Care for the Dying in Rural AreasBreakout
14:00 - 17:00Breakout Session IV.07: Down Syndrome Albania FoundationBreakout
14:00 - 17:00Brekout Session II.09: How a Community Participates in Deciding the Health Care it WantsBreakout
17:30 - 20:00Reception on the HillSocial


04:30 - 08:00Sunrise Hike with Peter Habeler to GratlspitzSocial
09:00 - 10:45Ideas against Inequality - Presentation of the Findings of the Breakout SessionsPlenary
11:15 - 12:50Tackling Health Inequality in the European UnionPlenary
12:50 - 13:00Summarising RemarksPlenary
13:15 - 14:45Health Talk: Throw-away Society - Who is Responsible?Social
15:30 - 17:00Partner Session 01: Primary Health Care - Daring to Change or Just More of the Same?Partner
15:30 - 17:00Partner Session 02: Equality of Opportunity in Healthcare - Tyrol vs. Vienna.Partner
15:30 - 17:00Partner Session 03: Healthcare Hotline - 24 Hours of Effective HelpPartner
15:30 - 17:00Partner Session 04: The Limits of the Welfare State - Charity as a SolutionPartner
17:30 - 19:00Generation Couch Potato - Alternatives to Finger-WaggingSocial
17:30 - 19:00Partner Session 05: Health Care in Danger - Violence Against Health Care Workers Must EndPartner
17:30 - 19:00Partner Session 06: The Helping Hand - Changing Roles of Health Professionals in a Modern Healthcare SystemPartner