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Partner Session 01: Primary Health Care – Daring to Change or Just More of the Same?

Hotel Böglerhof
Partner / Working Group
german language

Reorganisation of the primary health care and its structures is the dominating issue in Austrian health care politics. Which tasks and which role should primary care take on in the future? How can its effectiveness be improved? Which lessons can be learned from other countries?

Which aspects should be defined centrally and which can, or even must, be defined regionally according to special local needs and conditions? This discussion will identify essential prerequisites and define standards leading to recommendations for those in duty to decide and implement.

International Health Policy Expert, Berlin
Spokesperson, Lower Austrian Patient Advocate, St. Pölten
President, ÖGKV - Nurses Association of Austria, Vienna
Director for Partner Affairs and Health Promotion, OÖGKK - National Health Insurance Fund of Upper Austria, Linz
First Deputy Head, Federal Group of Self-Employed Doctors, Austrian Medical Chamber; Vice-President, Medical Chamber of Carinthia, Klagenfurt
Publisher, ÖKZ - Das österreichische Gesundheitswesen; Editor-in-Chief, Qualitas, Schaffler Verlag GmbH, Graz

Dipl.-Pol. MPH Harvard Sophia SCHLETTE

International Health Policy Expert, Berlin

Lead, Knowledge Management, Stiftung Gesundheit - Public Health Foundation, Hamburg Founder, Lead Consultant, Health Systems Knowledge Management (freelance) Senior International Advisor, KBV - National Association of Statutory Health Insurance Physicians, Berlin International Coordinator, GBA - Federal Joint Committee, Berlin Senior International Advisor, Kaiser Permanente Institute for Health Policy Senior Expert Health Policy, Bertelsmann Stiftung Congressional Staff, Deutscher Bundestag - German Parliament
since 2013
since 2013


Spokesperson, Lower Austrian Patient Advocate, St. Pölten

Tätigkeit in der Gesundheitsverwaltung des Landes Niederösterreich NÖ Patientenanwalt Bestellung zum Patienten- und Pflegeanwalt Niederösterreich
 Studium der Rechtswissenschaften, Universität Wien
seit 1999
 Lehrauftrag, Medizinische Universität Wien; Donau-Universität Krems

Array Ursula FROHNER

President, ÖGKV - Nurses Association of Austria, Vienna

Abschluss, Ausbildung zum Gehobenen Dienst für Gesundheits- und Krankenpflege, Wine Berufspraxis, Schwerpunkt Unfallchirurgie, Kardiologie und Pflege in Operationsaal, Wien Wahl zur Präsidentin, ÖGKV - Österreichischer Gesundheits- und Krankenpflegeverband, Wien Vorsitzende, Österreichische Pflegekonferenz, Wien
  Projektbegleitung, Thema Hauskrankenpflege, Mobile Pflege, Gesundheits- und Krankenpflege in Erstversorgungseinrichtungen von Akutspitälern, Wien
seit 1977
seit 2008

Mag. MPM Franz KIESL

Director for Partner Affairs and Health Promotion, OÖGKK - National Health Insurance Fund of Upper Austria, Linz

Bundesrealgymnasium, Rohrbach Studium, Rechtswissenschaften; neben der Tätigkeit bei Oberlandesgericht Linz Rechtspraktikant, diverse oberösterreichische Gerichte Angestellter, OÖGKK - Oberösterreichische Gebietskrankenkasse Abteilungsleiter, OÖGKK - Oberösterreichische Gebietskrankenkasse Ressortdirektor, Vertragspartnerangelegenheiten und Gesundheitsförderung, OÖGKK - Oberösterreichische Gebietskrankenkasse
seit 1988
seit 1991
seit 2008


First Deputy Head, Federal Group of Self-Employed Doctors, Austrian Medical Chamber; Vice-President, Medical Chamber of Carinthia, Klagenfurt

Promotion, Karl-Franzens-Universität Graz Turnus, Landeskrankenhaus Villach Arzt für Allgemeinmedizin Eröffnung, Ordination, Weißenstein Kassenvertrag Hausapothekenreferent und Referent für Vorsorgemedizin Kurienobmann, Kurie niedergelassene Ärzte
seit 1983
seit 1984
seit 1984
 Leiter, Referat für niedergelassene Ärzte für Allgemeinmedizin
 Vizepräsident, Ärztekammer für Kärnten
seit 1999
 Obmann, Bundessektion Allgemeinmedizin, Österreichische Ärztekammer


Publisher, ÖKZ - Das österreichische Gesundheitswesen; Editor-in-Chief, Qualitas, Schaffler Verlag GmbH, Graz

 Studium, Epidemiologie und Mikrobiologie, Graz und Salzburg
 Entwicklungshelfer, Wissenschaftler, Vorstandsassistent, QM
 Abteilungsleiter, Geschäftsführer, Sachverständiger, Moderator, Vortragender, Berater, Trainer, Publizist und Verleger im Gesundheitswesen
 Herausgeber, ÖKZ - Das österreichische Gesundheitswesen
 Chefredakteur, QUALITAS - Zeitschrift für Qualität und Entwicklung in Gesundheitseinrichtungen
 Geschäftsführer, Schaffler Verlag GmbH
 Beteiligung an der Gründung, G-I-N Guidelines International Network;;;

Health Symposium

show timetable


15:00 - 15:45OpeningPlenary
15:45 - 17:00Health Policy between the Nanny State and NeoliberalismPlenary
18:00 - 21:00ReceptionSocial
18:30 - 19:30Young Talents – Crazy LadyCulture


07:00 - 08:30Two-tier Medicine – An Insidious Inequality?Plenary
09:00 - 09:45The Social Determinants of our HealthPlenary
09:45 - 10:30Health Care Pioneers against Inequality – Introduction to the Themes and Players in the Breakout SessionsPlenary
12:00 - 15:00Breakout Session I.01: HomelessStreetwork – Unbureaucratic Medical Provision for the HomelessBreakout
12:00 - 15:00Breakout Session I.02: HPSS – Health Promoting Secondary Schools in IcelandBreakout
12:00 - 15:00Breakout Session I.03: AmberMed – Medical Help for the UninsuredBreakout
12:00 - 15:00Breakout Session I.04: Doctors for a Healthy Environment: Environmental Justice and PreventionBreakout
12:00 - 15:00Breakout Session I.05: Health-E-Net – Remote Medical Second Opinions as a Tool for Equity in Access to HealthcareBreakout
12:00 - 15:00Breakout Session I.06: Healthacross in Practice – Cross-border Access to the Healthcare Systems in Lower Austria and South BohemiaBreakout
12:00 - 15:00Breakout Session I.07: Niko-TeenBreakout
12:00 - 15:00Breakout Session I.08: SALTO – SALzburg Together against ObesityBreakout
12:00 - 15:00Breakout Session I.09: LIGA – The Voice for Child and Youth Health in AustriaBreakout
12:00 - 15:00Breakout Session I.10: Community Clinic Volunteers Fighting Austerity Measures Causing Deaths of Patients in GreeceBreakout
12:00 - 15:00Breakout Session II.01: What Do I Have?Breakout
12:00 - 15:00Breakout Session II.02: IT-based Medical Care for Chronic Illnesses for Large Population SegmentsBreakout
12:00 - 15:00Breakout Session II.03: MyMind – Accessible, Preventative Mental Health Care for AllBreakout
12:00 - 15:00Breakout Session II.04: Refugee Open Ware – Rapid and Low-Cost Prosthetics for War-Wounded RefugeesBreakout
12:00 - 15:00Breakout Session II.05: Video Interpreting in the Health Care SystemBreakout
12:00 - 15:00Breakout Session II.06: Esperity – Connecting Cancer Patients and Improving Their Quality of LifeBreakout
12:00 - 15:00Breakout Session II.07: Open Innovation in Science – Crowd Sourcing in Health ResearchBreakout
12:00 - 15:00Breakout Session II.08: Pathways for Change: An Engagement Journey with IntentionBreakout
12:00 - 15:00Brekout Session II.09: How a Community Participates in Deciding the Health Care it WantsBreakout
12:00 - 15:00Breakout Session III.01: Transcultural Outpatient Clinic for Children and Young People at the University Clinic Hamburg EppendorfBreakout
12:00 - 15:00Breakout Session III.02: We Accompany Health – For Female Migrants with Low Socio-Economic StatusBreakout
12:00 - 15:00Breakout Session III.03: Hemayat – Care of Torture and War SurvivorsBreakout
12:00 - 15:00Breakout Session III.04: projektXchange – Exchange Turns Strangers into FriendsBreakout
12:00 - 15:00Breakout Session III.05: MiMi – With Migrants for MigrantsBreakout
12:00 - 15:00Breakout Session IV.01: “I Wasn’t Prepared for That” – The Voice for Family CarersBreakout
12:00 - 15:00Breakout Session IV.02: Child Hospice Network – Support for Terminally Ill Children and their FamiliesBreakout
12:00 - 15:00Breakout Session IV.03: Early State of the Art Autism Therapy for Better Chances of Development and InclusionBreakout
12:00 - 15:00Breakout Session IV.04: Ethics at the Sick Bed – We Reach Difficult Decisions TogetherBreakout
12:00 - 15:00Breakout Session IV.05: The Globalisation of Care – Ageing in the PhilippinesBreakout
12:00 - 15:00Breakout Session IV.06: Holistic Care for the Dying in Rural AreasBreakout
12:00 - 15:00Breakout Session IV.07: Down Syndrome Albania FoundationBreakout
15:30 - 18:00Reception on the HillSocial


02:30 - 06:00Sunrise Hike with Peter Habeler to GratlspitzSocial
07:00 - 08:45Ideas against Inequality – Presentation of the Findings of the Breakout SessionsPlenary
09:15 - 10:50Tackling Health Inequality in the European UnionPlenary
10:50 - 11:00Summarising RemarksPlenary
11:15 - 12:45Health Talk: Throw-away Society – Who is Responsible?Social
13:30 - 15:00Partner Session 01: Primary Health Care – Daring to Change or Just More of the Same?Partner
13:30 - 15:00Partner Session 02: Equality of Opportunity in Healthcare – Tyrol vs. Vienna.Partner
13:30 - 15:00Partner Session 03: Healthcare Hotline – 24 Hours of Effective HelpPartner
13:30 - 15:00Partner Session 04: The Limits of the Welfare State – Charity as a SolutionPartner
15:30 - 17:00Generation Couch Potato – Alternatives to Finger-WaggingSocial
15:30 - 17:00Partner Session 05: Health Care in Danger – Violence Against Health Care Workers Must EndPartner
15:30 - 17:00Partner Session 06: The Helping Hand – Changing Roles of Health Professionals in a Modern Healthcare SystemPartner